SUPPORT · ቡና
Stuck? Here's how to fix it.
Most issues are setup-related: Google sign-in, Accessibility permission, microphone permission, or focusing the target text field before you dictate.
The dictation hotkey isn't working on Mac.
Buna needs Accessibility permission to listen for ⌥ Space and to paste transcripts into other apps. Open System Settings → Privacy & Security → Accessibility, find Buna, and toggle it on. If Buna isn't in the list, drag /Applications/Buna.app into the list manually.
Buna keeps asking for Accessibility permission.
macOS ties this permission to the signed app on disk. Install the signed beta in /Applications and avoid running random debug builds from Downloads; that stops the repeated prompts.
Do I need to sign in?
Yes. The Mac beta requires Google sign-in because transcription, history sync, and the 60 minute/month free quota are tied to your Firebase account.
Where did my text go?
Buna pastes into the currently focused text field. If no field was focused, open Buna → History; successful transcripts are saved there so you can copy or reinsert them.
Can I dictate in Amharic?
English is the tested production beta language. Amharic remains an advanced/experimental path while we tune quality, but it is not the launch promise.
I want to delete my account.
Email hello@bunavoice.com from the address tied to your Buna account and we'll delete everything within 7 days.
Didn't answer your question?
Email hello@bunavoice.com. Include your macOS version, Buna build number, and the app you were trying to dictate into. We reply within one business day.